Privacy Policy

1. Introduction

This privacy policy (hereinafter – the Policy) explains how SIA “Kalnciema iela” (reg. No. 40103397450, address: Kalnciema iela 35, Riga, LV-1083, hereinafter – the Controller) processes personal data obtained through the Āgenskalns tirgus digital platform (hereinafter – the Platform).

We process personal data in accordance with:

• General Data Protection Regulation (EU) 2016/679 (GDPR),
• Law on the Processing of Personal Data of the Republic of Latvia,
• other applicable regulatory enactments.

2. Definitions

2.1. Controller – determines the purposes and means of personal data processing.
2.2. Processor – ensures the development and technical maintenance of the Platform, including access to the administration panel.
2.3. Data subject – a natural person whose personal data is processed by the Controller (e.g., a trader or home-grown producer who creates a profile).
2.4. Personal data – any information that allows the direct or indirect identification of the data subject.
2.5. Third parties – service providers (AWS, MakeCommerce), public authorities, if required by law.
2.6. Information publicly visible in the profile – only what the user publishes himself (ads, descriptions, pictures).

3. What data is collected

3.1. We process the following personal data:
3.1.1 Identification and contact information: name, surname, e-mail address, telephone number (for administrative communication, not made public).
3.1.2 Profile data: merchant profile information, content of advertisements, posted images and descriptions.
3.1.3 Authentication data: login data, if you use Google or Facebook login.
3.1.4 Payment data: transaction data processed through the MakeCommerce system.
3.1.5 Technical data: IP address, browser type, device information..

4. Purposes and legal bases

We process personal data for the following purposes:
4.1. Performance of the contract (GDPR 6(1)(b)): creation of a user profile, posting advertisements, ensuring payments.
4.2. Compliance with legal obligations (GDPR 6(1)(c)): accounting, tax and financial accounting.
4.3. Legitimate interests (GDPR 6(1)(f)): Platform security, fraud prevention, service improvement.
4.4. Consent (GDPR 6(1)(a)): use of cookies, Google/Facebook login, if the user consents to it.

5. Data recipients

Personal data may be transferred to:
5.1. SIA “Visas Iespējas” – as a technical supporter.
5.2. MakeCommerce – for payment processing.
5.3. AWS (Amazon Web Services) – for data storage and hosting.
5.4. To state authorities, if required by regulatory enactments.

6. International data transfer

Personal data may be transferred outside the European Union/EEA using AWS services. In such cases, the standard contractual clauses (SCC) approved by the European Commission are applied to ensure data protection.

7. Data storage

7.1. Profile data – until the user deletes the profile.
7.2. Payment data – 10 years (in accordance with accounting requirements).
7.3. Communication data – 2 years after the end of communication.

8. Data security

We implement technical and organizational measures:
8.1. TLS encryption in data transmission,
8.2. AWS security solutions,
8.3. access rights control in the administration panel,
8.4. regular IT security checks.

9. Publicly available information

9.1. Only data that entrepreneurs themselves post in their advertisements or profiles are publicly visible.
9.2. Contact information (e-mail, telephone) is not publicly available unless the user publishes it himself.

10. Rights of the data subject

Users have the right to:
10.1. Request confirmation of data processing and access to their data.
10.2. Request correction or supplementation of data.
10.3. Request deletion of data (“right to be forgotten”).
10.4. Restrict data processing in certain cases.
10.5. Object to data processing based on legitimate interests.
10.6. Receive their data in a portable format.
10.7. Submit a complaint to the Data State Inspectorate (www.dvi.gov.lv).

11. Contacts

f you have any questions about data processing or would like to exercise your rights, please contact us:
• Email: info@tirguscelvedis.lv
• Postal address: Kalnciema iela 35, Rīga, LV-1083, Latvia

If you believe that the processing of your data violates the requirements of the GDPR, you have the right to file a complaint with the State Data Inspectorate.

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